2. Our shipping rate is all inclusive.
There are no other hidden charges.
3. We have an "arrive alive" guarantee, on
most non delicate fish. If any item
arrives DOA, an immediate picture must be taken,
in the bag, within 1 hour of receipt and emailed
to us. A store credit will be issued.
4. You will receive an email alert
informing you of the FedEx delivery date and
tracking number. We advise strongly
someone be there to receive the package in order
to keep all livestock healthy.
The simple way:
Turn off the aquarium lights and float the bag
containing the fish unopened in the aquarium for
10 minutes. Then open the bag and role it down
like a sleeve to allow the bag to float, add ½ cup
of the aquarium water to the bag every ten minutes
for half an hour to an hour or until the water
volume has tripled then test the Salinity (salt
level) if it is the same as your aquarium the fish
is ready for its new home.
Alternate method:
1. Put the fish with all the
bag water in a bucket or container of sufficient
size for the fish to be reasonably covered with
the water.
2. Set the bucket on the floor next to the
aquarium you will be placing the fish into and
cover.
3. Using some plastic air line tubing and an air
valve, set up and run a siphon drip line from the
aquarium you will be placing the fish into, to the
bucket.
4. Start a siphon and allow the tank water to drip
into the bucket, using the air valve to adjust the
drip rate. Keep the drip fairly fast (just a
little slower than running).
If your fish has been in
the bag for an extended period of time i.e. hours,
then
introducing water to fast can
change the water parameters too quickly and shock
it. Slow the drip to once a second and add a
commercial ammonia remover at double strength
(I recommend Prime by
SeaChem).When the water dripped into the bucket
equals about three times the volume of the bag
water you started with, test the pH, salinity and
temperature of the water in the bucket to see if
they match your tank water. If they match, you are
done. If not, continue to drip until the
parameters match. If the bucket's water level is
getting to high, you may remove water from the
bucket.
Saltwater Fish Acclimation
Tips
If the fish has been in the bag for a long time
never place an air stone into the bucket when
acclimating. This will increase the pH of the
water too quickly and may expose your new arrival
to lethal levels of ammonia.
It doesn't hurt to add an ammonia destroyer such
as Prime or AmQuel to the bag water in the bucket
prior to starting the procedure, as ammonia build
up may still occur while the fish is acclimating.
Turn aquarium lights off prior to introducing the
fish to there new home and leave them off for the
rest of the day.
